Very good, but too many inconsiderate residents|Recommended: YesN A
Thank you for taking the time to review our community. Our property manager would like the opportunity to speak with you further to gain more insight regarding your concern. Please contact him at 202-962-0010 at your earliest opportunity.
Too Loud, Too Much Like A Dorm|Recommended: NoThe building is nice however I simply cannot recommend the building to anyone and I will celebrate like it's new year's when my lease ends. Someone manages to wake me up every 10 days or so. I mean the noise occurs between midnight and four AM. No residents seem to know about the quiet hours in the lease they signed- poor communication. I am constantly hearing- music, drunk people in the halls talking, drunk people in the halls on cell phones, other residents having 25 or more drunk people in their apartments. The front of the building is littered with red solo cups, beer cans, beer bottles frequently on the weekends and excessively on holidays. It is not uncommon to see vomit in common spaces, spilled alcohol, cigarette butts strewn about. I would not recommend that a death row inmate live in this building as it would be cruel and unusual punishment. Living here is like living in a Frat House or a college dorm. I have been woken up three separate times in the past ten days for reference. Many calls to the leasing office have yielded no relief. I'm exploring options to leave the facility.
Thank you for taking the time to submit a review on Yelp and giving us an opportunity to address your concerns. We want to sincerely apologize for the negative experience you have had while residing at our community. We completely agree that this type of behavior should not be happening. It will not be tolerated and we will be sending out something addressing it this week. It is our goal to maintain a luxury community and we do everything in our power to not let these situations ruin the experience for others. Our property manager will be reaching out to you regarding your review.
Good so far. . .|Recommended: YesI have been here over a year and things have been well. My only complaint is people who deface the elevators or behave poorly late at night. Also, I had an issue with a neighbor's dog barking incessantly. As far as everything else, it's been a pleasant experience. I've never heard my neighbors while in my actual apartment.
Thank you for taking the time to submit a review. We are happy to hear that you enjoy calling the Meridian home, and welcome your feedback on ways that we can improve our community. Our property manager will be reaching out in the near future regarding the noise complaint to see if we can assist with a resolution. Should you have further feedback, please contact our property manager at 202-962-0010.
Nice building in an increasingly in-demand neighborhood|Recommended: YesPros - new building, fairly large units, plenty of parking available very dog friendly front desk staff are usually very helpful and courteous with some exceptions great gym pool would be great if it were ever available for residents to use see below - a select few residents invite 10s of friends each, meaning that I've never actually used my own pool Cons - frat house tendencies, with plenty of students throwing raucous parties, destroying public spaces, leaving debris and vomiting in common areas property manager has been reactive and very much hands-off on addressing these issues, even as they threaten to alienate other residents. during peak move-in times, front desk is noticeably understaffed - the employees are so busy trying to oversee move-in processes that they are entirely absent from the desk itself, posing inconvenience at best and security risks as worst. maintenance - leasing office - front desk triage is also laughable - I've submitted several service requests, and I've had to micromanage the communications on every single one of them, for fear of people entering my apartment at inappropriate times, etc. Finally - no recycling units on individual floors, which is an enormous pain and honestly leads to people recycling less.
Hi Molly, Thank you for taking the time to submit a review and sharing your concerns with us. We want to sincerely apologize for our failure to communicate effectively. We should have done a better job of informing you about lead times for your work orders and then coordinating what time would work best for you to complete the work. We will make the necessary changes in the future to ensure that does not happen again. We want to assure you that we take your concerns very seriously and are working on ways to improve our resident experience from all angles. For next pool season, we anticipate moving towards a pool pass system which would require all residents to present a pool pass and would limit the number of guests allowed. We are also evaluating an automated package system to relieve some of the package delivery congestion from the front desk and make it more convenient for our residents to retrieve their packages. Our property manager would welcome the opportunity to speak with you further, please feel free to contact him at 202-962-0010. Sincerely, Taryn S.
Great property some immature residents|Recommended: YesOverall, we are very happy with the apartment, maintenance has been great so far, but we thankfully haven't had major issues. We do sense that some residents get a little out of hand during partying hours. We see damages ex 1 elevator has large scratch marks after an evening of fun, when people spill things, they don't clean them up . The new rules for the roof deck have improved how crowded the space is and are much appreciated. One major complaint for now is the dog that lives above us CONSTANTLY is barking. For example today, the dog has been barking since at least 8 am more or less nonstop . As someone who works from home, this is quite annoying for so many hours. Lastly, the packaging system could be improved. The front desk attendants spend hours literally each day logging in packages and are unavailable to help residents during this time. Only having one person during this time is not a great option. I realize its not the attendants fault. In other luxury buildings I have lived in, the package room was separate with a full time attendant and the doorman front desk people were full time as well. Just a possible recommendation way to improve.
Hi Amanda, We appreciate you taking the time to submit a review and are happy to hear that overall you are enjoying your new home at Meridian at Mt Vernon. We are always looking for ways to improve our community and your reviews help us do that. A member of our management team will be reaching out to you regarding the dog barking next door, so that we can address it in a timely manner. We agree that package management at our community is taxing on our front desk team and we are actively working for ways to improve the process including evaluating an automated package solution. Our property manager would welcome the opportunity to speak with you, please feel free to reach out to him at 202-962-0010. Sincerely, Taryn S.
Great|Recommended: YesGood area, great location. Upscale apartments
Positive Experience at Meridian Mt. Vernon Triangle|Recommended: YesThis is a very nice place to live, with all of the key amenities one would desire in an apartment complex. At times, it can be crowded and noisy in common areas, but this is to be expected. The staff is fantastic and the grounds are impeccably. I look forward to continuing my time here at the Meridian.
The worst residenital experience of my life.|Recommended: YesI would say the living here was a horrible experience. It's like living in a dorm, where on Thursday-Sunday you see nothing but drunk people in the evening trashing common areas. The leasing office does a POOR job of enforcing their rules for the common areas. On a few of the many occasions that common areas were trashed I photographed the mess that was left and provided them to Tim, the property manager, who long story short said he would follow up with me and take care of the situation with his ideas . Sure enough, I never heard back from him I am happy to provide again nor did he manage to resolve any of the issues. There was one day that I was walking my guest off of the property when a resident decided to throw his her can of beer from the rooftop terrace which missed me by 2 feet. Some of the security guards who watch the rooftop certainly have a good time drinking with residents. The people who work in the front desk Phase II , with the exception of the lady who works during the day and Kim who both are wonderful , are worthless at their jobs. It's common to see the lady who works the early morning shift asleep cuddling and using the laptop as a pillow.
Thank you for taking the time to review our community. We understand your concerns and apologize that you had a negative experience while calling the Meridian at Mt Vernon your home. Our property manager and leasing team has worked diligently to ensure that guest and amenity policies are enforced, and will continue to do so in the future. We have made the appropriate personnel adjustments to provide a welcoming environment for all of our residents and to make sure the policies are enforced appropriately. Our property manager welcomes the opportunity to speak with you further regarding your concerns. Please contact him at 202-962-0010 at your earliest opportunity.
Great |Recommended: YesGreat Very pretty, great sized apartments, on the pricier side but worth the cost. Nice gym.
Great building, poor tenants|Recommended: NoThe building is really cool and you have grea amenities that make you feel your rent is well paid. However, most of the times you have the feeling of living in a college dorm. I would prefer to have more mature and professional people instead of students from high-income families who do not care at all about treating well other tenants or the amenities of the building.
Thank you for you for sharing your concerns with us. We want to apologize for any behavior that has not been representative of the luxury community we are. We have policies in place to ensure that all of our residents can enjoy their homes and the amenity spaces. Should you notice any behavior that deviates from the policies set in place, please contact our property manager at 202-962-0010 at your earliest opportunity.
Solid Community |Recommended: YesGreat place to live.
I love the building, great amenities|Recommended: YesI would definitely recommend this building. It's in a great location and has amazing amenities. The price is a bit high but we got a good deal at the time that we signed so I hope if we renew the lease, we get the same price as I think the price of our room has gone up a lot in recent months . The only problem I have and it is a big problem is with the customer service of the front desk. A few of the workers downstairs are extremely rude and unhelpful. There is one woman in particular who is so openly rude and has such a bad attitude with residents that I avoid picking up my package when she is there. In addition to the bad service, I have also complained about several problems I have had picking up packages. At least six of my packages have not been logged in by the front desk when they were delivered and have sat in the package room for weeks. I had proof of delivery online and whenever I asked for the packages, the front desk showed zero urgency or care that they find it. They just shrug and tell me it's not there. This has been extremely frustrating especially because a couple of these packages have been time sensitive things that I needed on a certain day and was not able to get. I have written the leasing office an email about this problem but I think they should also know about the rude employee as well. This is something I would warn a potential resident about for sure.
Thank you for taking the time to review our community. We are happy to hear that you enjoy residing at the Meridian and appreciate you sharing your concerns with us. We strive to provide our residents with the best customer service possible and are dismayed to hear that our staff did not meet or exceed your expectations. Our property manager would like the opportunity to speak with you further regarding your concerns. Please contact him at your earliest opportunity at 202-962-0010.
Young professional's heaven |Recommended: YesThe Meridian is a great place to live if you are a young professional There are so many nice neighbors and cute dogs in our building. The price is great for the location - it is right next to the highway which is great if you need to drive to work like me I appreciate that it is always clean and the apartments are so new. All of the amenities on top of this, and its a great place to come home to after a long day at work.
The property is great, but it's noisy. |Recommended: YesI enjoy living here, the apartment is great and the amenities are really nice. However, you can hear your neighbors and the door staff hardly pay attention to who walks in.
Awesome experience|Recommended: YesI would recommend it to my friend.