Great apartments, friendly staff, poor management|Recommended: NoThe apartments and building amenities are top-notch except for struggling greatly with cell phone service in the building and even our own apartment. But management is a work in progress. The community can sometimes have a college dorm feel - the noise level can sometimes be an issue, the crowds in the hall and in the community space can get rowdy, and the messes they leave are unfortunate. Management appears to be trying different policies but many of those policies are ineffective. Bike storage security has been a work in progress, where you pick up packages is still random, how the community space is regulated is hit or miss. We have a wonderful rooftop for example but have been unable to really enjoy it because the policies on guests are not enforced. Even after management sent out their new strict policy regarding the rooftop and pool, you had belligerent, intoxicated and partially nude guests in the pool. It's a shame to be paying the rent that we're paying for that lacking quality. The staff is great, helpful, and very friendly. Upper management however doesn't seem to care about resident retention or assisting you once you've signed a lease. They just want you in the door and then you're on own.
So far so good|Recommended: YesI have been here for a very short time, but everything seems great.
Great Place--wish management was better|Recommended: YesI have lived in a Meridian for almost 4 years. I started over at the Gallery Place location, and I've been living at the Mt. Vernon location for 2 years. I absolutely love the neighborhood and location, in fact, I'm hard pressed to think of a better one. The Meridian Mt. Vernon is well designed and beautiful. I love my apartment and maintenance has always been great about promptly fixing any repairs. My only complaint is that I wish the shared spaces were better maintained. The rooftop is beautiful, but the grills and fire pits, which are frequently in use, are broken for the most part. During the summer months, the pool is very often filthy due to the high volume of people utilizing it . This is really disappointing when you factor in expense of rent and the persistence of those issues. I wish that maintenance or the leasing office would be more on-the-ball when trying to solve for those issues. Overall, the staff is okay, but don't expect them to go out of their way.
Excellent place to live for young professionals|Recommended: YesFantastic building in an up and coming neighborhood. Great local restaurants with more coming in all the time, plus easy access to other neighborhoods.
The property was amazing.|Recommended: YesMy experience with Meridian has been amazing. The staff was very professional and anytime I needed a maintence call, the issue was handled the same day. I never heard the neighbors through the walls and never received complaints even when I played loud music.
Great first apartment |Recommended: YesIt's a great building, but a little on the expensive side.
Great Location and Appliances, Bad shower Pressure|Recommended: NoStaff is great. Lobby is clean and free daily coffee is a great perk. Unfortunately, The shower pressure has been decreasing steadily and is just getting worse and worse.
Thank you so much for taking the time to review our community. Our team would like to have maintenance check your shower pressure to see if there is anything we can do to resolve the issue for you. We will have someone from the leasing office reach out to you shortly. Sincerely, Taryn S.
Package concierge retrieval|Recommended: Nothe package concierge system is a joke. the barcode that was sent to me in the email opened a locker containing a package that was addressed to someone other than me. my package is still locked in one of the other lockers and i was told by the front desk that no one would be able to open the locker for me until Monday because she does not have access to the package concierge system. why is that desperately needed this package today. the package retrieval system in this building is the worst i've ever seen - it's unclear why management cannot find a way to give residents their package when it arrives it's not a complicated endeavor. completely unacceptable.
Thank you so much for your feedback regarding our new package concierge system. We want to apologize that you had a negative experience when trying to retrieve your package. Our team does have access to the package lockers in rare cases that this type of incident occurs. Our property manager will revisit it with our front desk team so they know how to assist our residents when these situations happen. We will also follow up with our couriers to ensure that especially during this high volume package time of year, they are paying extra close attention when assigning packages to lockers. Our property manager has reached out to you to see if there is anything we can do to further assist you, but please feel free to call him at 202-962-0010 if you have any further questions or concerns.
Beautiful and Convenient|Recommended: YesThe gym, rooftop, and apartments are the nicest in any large apartment building I've seen in DC. The people who work here are so friendly and nice, especially the maintainance crew and cleaners. Easy access to public transit and near the bikeshare and grocery store. I had no problem with noise and my neighbors are all respectful. Highly recommend
TERRIBLE PLACE|Recommended: YesEffectively a fraternity house...
Thank you for your review and for allowing us the opportunity to respond. Our property manager warmly welcomes the opportunity to speak with you regarding your concerns and to discuss ways that we can improve your resident experience. Please contact him at 202-962-0010 at your earliest opportunity.
Do NOT Move Here|Recommended: NoI have lived in this building for three years, and it was utterly ridiculous experience nearly the entire time. As many reviews on yelp indicate, this building is nothing more than a glorified frathouse. If you do move here, expect the building to randomly be set on fire from carelessness, and vomit and empty beer cans strewn across the entryway every weekend morning. Definitely do not expect to use the amenities on the rooftop during the summer they may look nice, but the place is completely overrun with frat bros and nonresidents. For the last year and a half, I have put in multiple maintenance requests to have my toilet fixed because it runs water--each time, they put in the bare minimum effort i.e., don't fix it , and don't follow up. Finally, if you don't heed my advice and do decide to move here, expect moving to be one of the biggest hassles you've ever experienced. They have a freight elevator loading dock reservation policy that is selectively enforced.
Thank you for taking the time to submit a review of our community on Yelp and for sharing your experiences with us. We take your concerns very seriously and want to apologize that your moving experience was less than pleasant. We also apologize for any inconvenience the loading dock scheduling has caused. We utilize a calendar to assist with scheduling our loading dock for our residents to use, as loading dock and elevator availability are subject to change at any given moment. We strive to make the moving process as seamless as possible and ask that our residents, moving in or out, give ample notice so that there is not an overlap in scheduling. Our property manager warmly welcomes the opportunity to speak with you further regarding your concerns and to try to mend our relationship with you. Please contact him at 202-962-0010 at your earliest opportunity.
Great Building|Recommended: YesGreat amenities, clean modern, well maintained, central location
Pleasant - comfortable - friendly |Recommended: YesThe atmosphere is pleasant and comforting. I love returning home from my mission trips. A few tips from my side. The pool area needs some shading and one needs to exercise more control on the drinking in the pool would not like to imagine what happens after all that drink whilst standing in the pool . To date I have had no problems with noise however the new neighbours are a bit noisey
Apartment complex with great amenities|Recommended: YesMy roommates and I love living here. The location is walking distance to all the museums, sights of DC, and plenty of good restaurants. We don't really hear noise from neighbors, but we do hear when people are loud in the hallways- there's a bit of a gap underneath the front door so we get noise from residents on the rooftop. The amenities here are really great- all staff are so nice and keep the place looking great, not to mention how relaxing it is to come home and enjoy the rooftop views and grills. Parking, as well as guest parking, is easy and convenient. Would recommend it to prospective tenants.
This Property Is Good But Needs Improvements|Recommended: NoThe rent is so high that my expectations for a high end community are legitimate 1 The dog park is atrocious. There are rocks everywhere that hold on to urine and feces and is unsanitary. Also there are an abundant amount of mosquitoes in the dog park as well When I reported the mosquito problem to the building, I was told that mosquitoes are just a part of living in DC. This was after I noticed mosquitoes in the lobby, in the parking garage, in the dog bathing area and even in my apartment on the 9th floor. By the way, I'm allergic to mosquito bites . The layout of it is not feasible for dogs to actually play. There is a bunch of unused space among that designated area. Simple turf would be more clean and easier to maintain. 2 The rooftop has a fire pit that hasn't worked for many months. 3 There should be recycle bins on each floor in the trash rooms, so people can recycle. In the loading dock, recyclables are mixed in with large trash items. Doesn't make sense. 4 There should be trash canisters on each floor by the elevators at minimum. With no where to put trash, people leave trash items everywhere. If you can't put on each floor, then put in the lobby. 5 The bicycle repair area is nice but the air pump does not work 6 The front door in the Phase 2 building took forever to repair. That's unacceptable for this style of building. 7 The shattered window in the dog park took forever to repair. Again, unacceptable. 8 I do appreciate the building management handling the uninvited guests in the building pool. However, there should be a more secure method to allowing people up in the building. On this note, what is the purpose of the call boxes I have been there over a year and have never used it nor have any of my guests. 9 Why was I required to purchase pool passes for guests which cost me 40 and was never asked to show the passes when I brought my guests on the weekend 10 The hired security appears to be more interested in socializing with the front desk rather than monitoring the safety of the grounds.
Thank you for taking the time to submit a review and for sharing your concerns with us. I am deeply sorry to hear that you have had this negative experience while residing at our community. We strive to offer the highest level of service and understand that we have fallen short of your expectations. Understanding that we have room for improvement, we would like to take a moment to address some of the concerns you raised. Our dog park is layered with gravel to ensure appropriate drainage of pet waste, but will have our team treat the area to ensure there is no lingering odor. We will continue to have our pest management company treat the area for mosquitos and we hope that there is an improvement soon. We are currently working with a specialist to repair the fire pit given the number of issues it has had this summer. We have ordered a custom piece that should allow the fire pit to function properly and will make sure to notify residents once it is up and running. Our property manager warmly welcomes the opportunity to speak with you further regarding your concerns and to discuss solutions with you. He will be reaching out to you shortly.