|Recommended: YesUsed to be awesome, now starting to show some signs of being overwhelmed — There's hardly ever anyone at the front desk anymore. My husband's been trying to pick up a package for two days and has had no success finding someone to help him. I'm guessing this is not the concierge's fault, since there are so many people living here now. However, Meridian should look into providing more staff since they have a better influx of money now. Also, we've been living here since November and our windows have never been washed (even though the lobby floors get polished regularly). Please skip a few weeks of lobby floor polishing and get the exterior washed; we can hardly see out our windows anymore. Last, it would be nice if the pool and community room were open later, especially on weekdays.
Thank you so much for your review, we sincerely appreciate the feedback. It is always our highest priority to offer the best customer service possible and we apologize if we have failed to do so at any time. We will be completing window washing this summer and would be happy to try to clean your windows from inside the apartment in the meantime. Our property manager, Timothy Baker, will be reaching out to you for more specifics on the front desk so that we can make the necessary improvements. We thank you for bringing this to our attention.
|Recommended: YesResponsive and friendly — Previously had an issue or two, which were handled a bit slowly without great communication. Recently all the smaller problems have been worked out and everything seems to be going great. The management has been fair in working out any issues without much pushback.
|Recommended: YesIt's an awesome building; our apartment layout is amazing — I would tell them that it's an awesome building. If they have a dog they will love it.
|Recommended: YesConvenient and friendly. — The building has very nice amenities, a friendly staff, and is located in close proximity to groceries, restaurants, and the metro.
|Recommended: YesConvenience location, friendly management team — good rental option in the city
|Recommended: YesOver-delivering all the time. Fantastic facilities and customer service! — Great amenities, new building, good vibe. Perfect location. Move-in today!
|Recommended: YesGrumpy. came for electric charging, promised 1 price, prices set entirely differently — Very nice. Expensive. Friendly folks. A fair amount of road noise at all hours. Had a few issues with management with regards to electric car. They put up small electric charging signs which residents ignored. Wouldn't let me use a cone to block one spot off, said they were ordering bigger signs, which would be in within a few months. Property manager told me charging would be at the price of electricity for car during my lease signing. The prices were set today at $1 per charge + .14 per kwh, much higher than the going rate, + 1 dollar every time I charge. Lies like that are never fun..
Thank you for your review, we sincerely appreciate your feedback. After receiving your feedback, we have removed the $1 fee. The only cost you pay is for the actual kilowatt hours used based on the rate schedule in effect from PEPCO. We thank you for bringing this matter to our attention and hope that you find this resolution satisfactory. Sincerely, Your management team
|Recommended: YesGreat location...good service — Peaceful...no loud neighbors. Helpful leasing office. Clean and in a great location.
|Recommended: YesI absolutely love the newness and style of it. — It is affordable meets luxury living. All in one neat fabulous package. the amenities, location, decor and ambience make it a fantastic location to call home.
|Recommended: YesLonger hours for Pool and Cub Room — I really love the Meridian, but I do have a few things that I would like to suggest. As a resident, I would like to see guess parking to be free. I believe passes are necessary but there is no need to charge a guest $10/day when someone is visiting a resident. I would also like to see the Club Room to stay open later. By the time I get home and relax, the room is closing. I am not sure if the concierge is supposed to be available 24hrs or not but I find it more common for someone not to be at the front desk than to be at the front desk in the late hours of the night into the early mornings (11pm-3am). I work off normal business hours so I often use the gym between these hours and like to pick up my packages and do as much as I can but the person at the front desk is more likely not to be at the desk.
Thank you for your recent review, we sincerely appreciate your feedback as we are always looking to improve our services and resident experience. The fitness center is open 24 hours and the front desk should be available 24 hours a day as well. The only time they should be away from the desk is if they are doing a property walk to make sure the garage and doors are closed or if they are assisting another resident. We realize that there has been some team turnover so we may have had some gaps in service and we do apologize for that but hope that moving forward there will be someone available for you when you need them. Unfortunately, we charge for guest parking because we need to make sure we have amble parking for our residents that also pay a fee to park in the garage. The pool hours and clubroom hours we limit so that the residents that reside on those floors have quiet hours, we understand that this can be frustrating at times, but hope that 11am to 9pm during the week and 10am to 8pm on weekends allows everyone time to make it to the pool. We appreciate your feedback and thanks for the review!
|Recommended: YesExcellent place to live — Quiet, clean, great location, nice attention from the management. Excellent facilities.
|Recommended: YesEverything very good — Everything very good
|Recommended: YesIt is great! — It's great except that the noise from the hallway is pretty bad and our neighbors have already complained about our tv being too loud within a week of living here. Therefore it would have been nicer if the walls were a bit more insulated since we do not listen to the tv very loud and can barely hear dialog in movies. Either that or if our neighbors were not so picky.
|Recommended: YesModern, clean, hip, fun, new, relaxing. — It's well kept, all the employees are very respectful, everything is brand new. Very enjoyable.
Thanks for the review!
|Recommended: YesI like living here — The building is great, the staffs great, the neighbors are friendly and diverse...be prepared to pay alot though.